Refund and Return Policies
Thank you for your Art purchase. I want you to be thrilled with your artwork! If this is not the case, please let me know within 5 days of delivery of your order.
Shipping Damages
If your order arrives damaged please contact me immediately with photos of the damage, and the outer box & packaging. In this case, you will receive a new product. Claims for defects or damages must be made by the customer via email no later than 5 calendar days after delivery.
If no such claim is made, We and the Customer will understand that the print has been accepted. By accepting the print, the Customer acknowledges that our performance has fully satisfied all terms, conditions, and specifications.
Refunds
Since every print is custom-made to order, I can't accept returns or offer a refund after your order has been printed.
Additionally, please double-check that Your address has been entered correctly as you checked out. I am not able to reship or refund any prints lost due to incorrect shipping details.
If the print is damaged during shipping, please send me photo verification of the damaged print. I send a replacement at no cost to you.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 24 hours without giving any reason for doing so.
The deadline for cancelling an Order is 24 hours from the date on which You placed the order.
In order to exercise Your right of cancellation, You must inform me of your decision by means of a clear written statement sent to via my contact form.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Since every print is custom-made to order, cancellation is not possible after your Goods have been made. We can delay the manufacture of your Goods by 14 days, to maintain your full cancellation period. Or by submitting an Order through the Website you waive your right to a full returns period, up until your Products are manufactured.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact me.